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All Services

Please pick the option you require from the filter list.

We use GMC questionnaires as standard to conduct staff and patient surveys. However, we are completely flexible and can adapt to your requirements. All our survey packs include a GMC self-assessment, GMC benchmarking data and a template for reflection. Normal turnaround time for reports (once data is collected and received) is approximately two weeks. If you need your report quickly, there is a possibility to process it with priority, but please contact us for details and availability. Our efficient system means we can offer you an excellent service at a competitive price. VAT is not charged at checkout, the price shown is the price you pay. Contact us for other payment options (cheque, phone payment, paypal).

    • All options include data entry, analysis, reporting, GMC benchmarking data and a template for reflection.
    • You can return the forms to us by post or scan and email them. We only need a legible copy to work with.
    • Patient questionnaires are usually collected on paper, colleague questionnaires are usually collected by email/internet.
    • You have already collected feedback on your own forms? That is not a problem.
    • Have you used a questionnaire from a Royal College or elsewhere? Contact us, we may be able to help.
    • Do you need an option that is not on the list? Tell us what you need and we will do our best to meet your requirements.
We DO NOT take American Express credit cards.

GMC Patient Questionnaire

Please choose one of these options if you already have provision for colleague feedback.

We offer two main options, a printed package or a self-print option. Both packages include data entry, analysis and reporting. The only difference is that with the printed option we will post the questionnaires to you, along with a ballot box. If you have already collected patient feedback with the GMC questionnaires, please also choose the self-print option.

  1. Printed Pack
  2. Credit and Debit Card Acceptance for small business with paya_card_processing_services
    • For the printed package, we will send you 35 personalised questionnaires and a ballot box by mail.
    • Included are data entry, analysis, patient report, GMC benchmarking data and a template for reflection. Includes everything in the self-print pack.
    • You can return the questionnaires to us by post or scan and email them. All we need is a legible copy to work with
  3. Self-print option (or already collected)
  4. Credit and Debit Card Acceptance for small business with paya_card_processing_services
    • If you have already collected data using the GMC patient questionnaire, please select this option.
    • Also select this option if you would like to print your own patient questionnaires.
    • We can send you a personalised questionnaire to print out and instructions by email on request.
    • You can send us your forms by post or scan them and email them to us. We only need a legible copy for processing.
    • This is the same as the printed package, but we will not send you anything in the post.
    • Includes data entry of the GMC questionnaires, analysis and preparation of the patient report.
    • You will also receive the GMC benchmarking data and a template for reflection, all by email.

GMC Colleague Questionnaire

Please select this option if you already have provision for patient feedback.

Questionnaires for colleagues are usually collected via email invitations to an online form. DrMSF is also happy to offer data collection on paper questionnaires. When you order here, you will receive everything you need to collect feedback from your colleagues in a way that best suits your needs, including analysis and reporting.

It is recommended that you collect your colleagues' feedback online. If you provide DrMSF with email addresses, we will email invitations to your colleagues. From this email, colleagues can follow a link to your own secure online survey. You can also order this if you wish to collect, or have collected, GMC paper questionnaires for colleagues. Collecting paper questionnaires is particularly useful for Locum Doctors to gather feedback from their colleagues, where you do not work in one place for a long time or only work with colleagues for a short time. You can choose how you want to collect your data, depending on your own working practise and situation. If you wish, you can also combine data collection formats by collecting some responses online while others are collected on GMC paper questionnaires.

    • Colleague questionnaires online
    • DrMSF will set up your 360 degree GMC colleague questionnaire online.
    • You provide your colleagues' email addresses and we will send them an invitation to complete the colleague feedback online.
    • Online is the recommended collection method for the GMC Colleague Questionnaire.
    • We need 15 respondents, so please nominate as many colleagues as possible.
    • Your colleagues will receive an initial invitation email and up to two reminder emails.

    • Paper questionnaire for colleagues
    • Print and distribute your own GMC colleague questionnaires on paper.
    • This is a self-print option, you will not receive a questionnaire in the post.
    • We can email you a personalised questionnaire and instructions for easy printing.
    • For a report that meets GMC guidelines, you will need to get feedback from 15 colleagues.
    • You should approach roughly equal numbers of medical and non-medical colleagues.
    • Send us the paper questionnaires by post or scan and email them. We only need a legible copy.
    • Or a mixture of questionnaires online and on paper.
    • Online, on paper, or both, the Colleague Package costs £65. However you want to gather feedback from your colleagues, you can choose this option.
Credit and Debit Card Acceptance for small business with paya_card_processing_services

The GMC questionnaires can be found here: GMC Patient Questionnaire and GMC Colleague questionnaire

Patient & Colleague Reports

Patient and Colleague Reports for Appraisal and Revalidation.

If you can print the questionnaires and do not want to receive a parcel by post, select this option. Colleague data collection can be via email/online or on paper. We use the original GMC patient and colleague questionnaires to capture your 360-degree feedback. DrMSF handle the data entry for your questionnaires, then generate reports with our customised software.

If you have already collected colleague and patient data using the GMC forms, it's not a problem, pick this option. There were a total of 3 variants of the GMC questionnaire, we can report on each edition. We only consider the demographic data included in the original questionnaire and exclude later additions such as gender identity. The collection of unnecessary demographic data is not encouraged.

Credit and Debit Card Acceptance for small business with paya_card_processing_services

The GMC questionnaires can be found here: GMC Patient Questionnaire and GMC Colleague Questionnaire



Printed pack and ballot box

Colleague, patient, data entry, analysis and reporting.

This option covers:

  • Online colleague survey by email invitation
  • Package sent to you by post, first class Royal Mail
  • 35 paper patient questionnaires
  • Ballot Box
  • Return envelope - postage not paid
  • Everything you need to get feedback from colleagues and patients
  • (You have the option to print the questionnaire for colleagues yourself if you prefer)
Credit and Debit Card Acceptance for small business with paya_card_processing_services

Fast track analysis

If you need the reports very quickly, you can ask about our express service.

This express service is not always available, especially during school holidays when annual leave can make this impossible.

Please make sure that it is possible and that we can complete quickly before ordering the fast track analysis.

The stated turnaround time is about 3 days, but the report is usually sent the day after we receive all the data.

Non-GMC and bespoke services

Please use the GMC version of the questionnaires where possible. DrMSF has developed in-house software to automate the reporting process when using the GMC questionnaires. Automated reporting is reliable and faster than manual customised reporting. Please note that DrMSF has years of experience in data entry and report generation, so please do not hesitate to contact us whatever your requirements.

In the past, doctors have requested that DrMSF produce fully customised reports using personally developed questionnaires. This has already been done successfully. However, you should be aware that the questionnaire design may not meet GMC requirements for assessment and revalidation. If you have already collected data and would like a report, DrMSF is here to help.

DrMSF has also produced reports using questionnaires from the Royal Colleges. If you have the data, DrMSF can produce a report for you.

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